|
| |
This page contains answers to common questions handled by our support staff, along with some tips
and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface
procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you
should press and hold down the Control key, the Alt key, and the Delete key at the same time.
Menu selections will be presented like this: File->Open, which means that you should open the File
menu, and then make the Open selection.
- Why am I not able to use the Customer, Dealer,
Personal, Inventory, and Other Business menus?
- Why are the Dealer Discount Schedule
and the Warehouse Schedule completely blank in Program Maintenance?
- I upgraded from AMS for DOS, and I want to update my
prices to the most current prices in the AMSOIL price list. How ?
- I am trying to update my Inventory
list, but AMSWin is telling me that I have to remove dashes from
my stock numbers. Why is this necessary?
- When I try to open an existing
database or create a new one, nothing happens. What is wrong?
- What are the Accounts for in Other
Business Transactions?
- I upgraded from AMS DOS and my Other
Business Transactions are not grouped by Accounts. How can I
assign Accounts to my current Transactions?
- I upgraded from AMS DOS and I have
duplicate Vendors with slightly different spellings. How can I
consolidate all these transactions to one Vendor Name?
Those menus are not available when
there is no database open in AMSWin. Create a new database by
clicking File-New or Open an existing database by clicking
File-Open.
The Schedule.ini file is incorrect or
missing from the installation directory. Find the Schedule.ini
file in the Support directory on the AMSWin CD and copy it to the
directory where AMSWin was installed. In windows explorer, right
click on the file and select Properties. Uncheck read-only and
click OK.
You can update your prices as well as
add new stock numbers by clicking "Import Inventory
List" found in the Inventory – Query/Update Inventory
Database.
Many people have asked for AMSWin to
provide them with current pricing and Stock Numbers to save them
the trouble of entering them by hand. To achieve this, it is
important that everyone’s stock numbers follow the same
format. Many long-time users of AMS needed to use stock numbers
with dashes to indicate cases of items and stock numbers without
dashes to indicate a single item in a case.
(Ex. AMO-01 = case; AMO01 = Unit) With the
addition of "Each" stock numbers (ex. AMOQT) this
practice is no longer necessary, but several people may still use
this pattern. AMSWin will be able to automatically remove the
dashes from your stock numbers in most cases. If not, you will be
provided with an explanation and a list of stock numbers to
rename or remove.
This probably means that the
AMSWin.tmp file is missing. Copy the AMSWin.tmp file from the
Support directory on the CD to the directory on your hard drive
where AMSWin was installed. In windows explorer, right click on
the file and select Properties. Uncheck read-only and click OK.
The accounts are provided for you to
group your Other Business Transactions into logical categories
for taxes, budgeting, and assessing the state of your business.
Other Business reports will group and subtotal these items based
on the account they were assigned.
AMSWin makes it easy for you to assign
these transactions by Vendor. When your data was converted from
AMS DOS a table was created to hold all the Vendors you have done
business with in the past. By using "Mass Assign Accounts By
Vendor", you can assign a particular account to all
transactions to and from a certain Vendor. (Ex. You can assign
the account "Office Supplies" to all transactions to
and from "Office Mart")
It is likely that you will have
duplicate Vendors because AMSConvert could not tell the
difference between different spellings of the same Vendor. (Ex. Wal-mart,
Walmart, W-mart, etc.) Open "Add/Edit
Vendors" in the Other Business menu. If you type a NEW
vendor in the box at the very top of the screen and click Add, a
new vendor will be added to your database. (Note: Vendors are
also added automatically when you enter a transaction.) The large
box in the middle is a list of all the Vendors currently in your
database. You can select the Vendors that you want to rename and
move them one at a time to the box below. Clicking the "Add
Item" moves a Vendor to the bottom box and clicking
"Remove Item" removes it. Then select the Vendor Name
that you want to keep. If it does not exist you can add it by
using the steps above. Select an action to perform in the combo
box found in the bottom, left-hand corner of the screen. Clicking
"Proceed" will rename each of the Vendors selected in
the upper box to the Vendor Name in the lower box and/or perform
the selected action. All transactions associated with these
Vendors will be changed.
|
